Privacy Policy

1. Information We Collect

We may collect the following categories of information:

2. How We Use Your Information

We use collected information to:

• Provide and manage services
• Match hosts with cleaners
• Process payments
• Send service confirmations and updates
• Verify identity and eligibility
• Improve our platform and operations
• Comply with legal obligations

We do not sell personal data.

3. Payment Processing & Bank Information

EcoTurnover PR does not store full banking information directly.

Payment processing and cleaner payouts are handled by secure third-party providers (such as Stripe or similar platforms). These providers operate under their own privacy and security standards.

4. Photo Documentation & Property Data

Photos taken during service are used solely for:

• Quality verification
• Documentation
• Damage reporting
• Service confirmation

These images are stored securely and are not shared publicly without consent.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no online transmission is completely secure. Users acknowledge inherent internet risks.

6. Data Sharing

We may share information with:

• Authorized service providers
• Payment processors
• Legal authorities if required by law

We do not share personal information for marketing resale purposes.

7. Cleaner Information & Background Screening

Cleaner applicants may be required to submit documentation for verification.

All sensitive information is handled securely and accessed only by authorized personnel.

8. Cookies & Tracking

Our website may use cookies to:

• Improve user experience
• Track performance analytics
• Remember language preferences

Users may disable cookies in browser settings.

9. User Rights

Users may request to:

• Access their personal data
• Correct inaccurate information
• Request deletion (subject to legal or contractual obligations)

Requests may be submitted via email at: eric.ecocleanqc@gmail.com

10. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill service obligations
• Comply with legal requirements
• Maintain operational records

11. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

12. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information